Skip to main content

​
Two modes

Suby supports two account modes. Which one you’re on determines which payment methods are available, whether KYC/KYB is required, and how your funds are held before withdrawal. Two Modes
Accept cards, wallets, Klarna, and crypto. Requires KYC/KYB. All payments, whatever the method, are converted and credited to your Suby Balance in USD or EUR.

​
Pay-ins: All Payment Methods Mode

Customers can pay using any of the following methods at checkout.

Credit & Debit Card

Visa, Mastercard, American Express

Apple Pay

Available on supported devices and browsers

Google Pay

Available on supported devices and browsers

Klarna

Pay now, pay later, or in installments where available

Bank Account

Direct bank transfer

Stablecoins & Crypto

Any supported network and asset, see below
In All Payment Methods mode, whatever the customer pays with, funds are converted and credited to your Suby Balance in USD & EUR.

​
Supported crypto networks & assets (All Payment Methods mode pay-in)

All of the above are automatically converted to USDC on Base and credited to your Suby Balance.

​
Pay-ins: Crypto Only mode

No KYC/KYB required. You choose, per your account settings, how incoming crypto payments are handled:

Receive as paid

No conversion. You receive the exact asset and network the customer paid with directly to your wallet.

Auto-convert to USDC on Base

Whatever the customer pays with, you receive USDC on Base.
Example: Receive as paid: a customer pays in ETH on Base → you receive ETH on Base. Example: Auto-convert: a customer pays in SOL on Solana → you receive USDC on Base. Auto Convert Vs Keep Asset
Crypto Only payments are non-custodial and do not pass through your Suby Balance. Suby never holds your funds, they are sent directly to your configured wallet.

​
How payouts work: All Payment Methods mode

In All Payment Methods mode, every payment you receive is first credited to your Suby Balance. From there, you decide when and where to withdraw it, either to a bank account or to a crypto wallet, in Settings → Payouts Settings. Suby Balance is not a bank account or a custodial wallet, it is simply a running total of what you’re owed, held with our custody partner until you request a withdrawal.

Bank Account

$0.50 per withdrawal, USD/EUR
1% for local currency payouts

Wallet (USDC / EURC)

0.5% + $1 per withdrawal
Crypto Only mode does not use the Suby Balance or the withdrawal flow described below, funds are sent directly to your wallet at the time of payment, as described above.

​
Bank Withdrawal Flow

1

Payment captured

The customer completes payment at checkout, by card, bank transfer, Klarna, or crypto.
2

Clearing & settlement

Funds are cleared through Suby’s payment partners, card networks, issuing banks, acquiring banks, or on-chain settlement, and credited to your Suby Balance.
3

Withdraw to your bank account

Once you request a withdrawal, funds are sent to your bank account in USD, EUR, or your local currency, depending on your settings.
Bank withdrawals take 3 to 5 business days after your request. A minimum balance of $10 is required to trigger a withdrawal. Need it faster? Contact the team.

​
Wallet Withdrawal Flow

1

Payment captured

The customer completes payment at checkout, by card, bank transfer, Klarna, or crypto.
2

Credited to your Suby Balance

Once cleared, the amount is credited to your Suby Balance.
3

Withdraw to your wallet

Once you request a withdrawal, funds are sent to your configured non-custodial wallet as USDC or EURC on your selected network.
Wallet Withdraw
Withdrawals to your wallet are irreversible, double-check your wallet address before confirming.
Your payout method and network are configured in Settings → Payouts Settings.

​
Payout History

Track all withdrawals in Revenue → Balance. For each withdrawal you can see:
  • Status
  • Amount
  • Description
  • Date
Payout History

​
Setting Up Payouts

1

Go to Settings

Navigate to Settings → Payouts Settings in your dashboard.
2

Choose your method

Select your preferred withdrawal method: bank account or crypto wallet.
3

Enter your details

Fill in your bank account information or your crypto wallet address, depending on the method you chose.
4

Save

Your Suby Balance will be available to withdraw to this destination whenever you choose.
Payout Settings

​
FAQ

Full mode supports cards, wallets, Klarna, and crypto, requires KYC/KYB, and routes all funds through your Suby Balance before you withdraw. Crypto Only accepts crypto payments exclusively, requires no KYC/KYB, and sends funds directly to your wallet at the time of payment, either as paid or auto-converted to USDC on Base, your choice.
A minimum Suby Balance of $10 is required to trigger a bank withdrawal. Balances below this threshold carry over until your next withdrawal.
$0.50 per payout to a bank account in USD or EUR (1% for local currency payouts). 0.5% + $1 per payout to a crypto wallet in USDC or EURC. Crypto Only payments have no payout fee, since funds go directly to your wallet at the time of payment.
Yes. Go to Settings → Payouts Settings and update your details at any time. Changes apply to your next withdrawal.
Yes. You can add multiple bank accounts and multiple crypto wallets in Settings → Payouts Settings, and choose which one to use each time you withdraw.
Yes. Reach out via support and we will see what we can arrange based on your volume and history.
Bank withdrawals go through multiple intermediaries, card networks, issuing banks, acquiring banks, and processors. Each step takes time. Wallet withdrawals are on-chain transactions with no intermediaries, which is why they settle almost instantly once requested.
It’s reflected in your Suby Balance. This is not a bank account or a wallet Suby controls, it’s a running total of what you’re owed, held with our custody partner until you request a withdrawal.
It lets us give you one simple, predictable balance regardless of how your customers pay, whether by card, Klarna, or any supported crypto asset and network.
No, you choose one setting at a time for your account. To switch, update it in **Workspace → Verification → Settlement → Change **before your next payment.