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Every customer who completes a purchase through Suby gets a customer record automatically. Click on any customer to open a detailed view with everything about them in one place, revenue generated, active subscriptions, payment history, and analytics, and manage their subscriptions or issue refunds directly from there. Customer

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Customer Profile

Just click on a customer to open their detailed profile, which includes:
  • Total revenue generated by that customer across all your products
  • Full payment history, every transaction linked to that customer
  • Active subscriptions, all current active subscriptions across any of your products
  • Subscription status, active, cancelled, past due
  • Payment method on file
  • Customer-level analytics, spending trends and activity over time
Customer Details

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What You Can Do

See the Full Picture

One click on a customer surfaces everything about them, revenue, subscriptions, payments, and analytics, no need to piece it together across pages.

View Payment History

See every payment the customer has made, with status, amount, date, and product.

Issue a Refund

Refund any successful transaction directly from the customer profile without navigating to the Transactions page.

Manage Subscriptions

A customer can have multiple active subscriptions simultaneously. Cancel any individual subscription without affecting their others.

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Accessing Customers

1

Go to Customers

Navigate to Customers in your dashboard.
2

Search

Search by email or name.
3

Open profile

Click on a customer to open their detailed profile, with their revenue, subscriptions, payments, and analytics all in one view.

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Via API

Full API Reference

Endpoints, parameters, and response objects for Customers.